Stay at any Essence Hotel and you are convinced of the highest quality accommodation, facilities, and services.
As a frequent traveller, myself I am well aware that standards of service can make all the difference to your visit. Therefore, by concentrating on a smaller number of hotels I/we can remain personally involved in their running to ensure our high standards are maintained for you.
All of our international well-assorted staff undergoes a comprehensive training programme when they join the company to ensure they understand the philosophy of EHG and Essence Hotels & Resorts®. EHRI´s florilegium the posh, chic and elegant “Avenue Collection”– which is most dedicated to ensuring you have the best possible experience. From the moment, you make your reservation to the time of your departure they will provide you with warmth, discrete and attentive service you should expect from a unique brand like ours.
You should find your every need has been anticipated. However, if you find some detail has been overlooked or there is anything we can do to make your stay more comfortable; please do not hesitate to inform us.
Our Philosophy
If anything truly defines Essence Hotels & Resorts, it is the value we attach to lasting memories. Building upon a century of experience as hoteliers has endowed us with a rich tradition of hospitality. We offer experiences that are authentically local, in hotels and resorts of unrivalled presence. And genuine hospitality is achieved when engaging service and attention to detail elevate each stay into cherished memory.
Mission Statement
Turning moments into memories for our guests
Engaging Service
We know that even the best locations and offerings would be meaningless without outstanding guest service. Our skilled and motivated staff is equipped with the tools and the mindset to naturally deliver on this promise. Within an Essence experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.
Authentically Local
Essence’s guests should experience an authentic reflection of each destination’s energy, culture and history. One that extends from the solitude of a snow-wrapped peak or white sand beach, to fast moving urban sounds of the world’s most dynamic cities.
Essence Then & Now
Essence Hotels & Resorts is unique handpicked hotel brand of Excellency and tradition. For more than a four decades, our collections of emersed hotels, secluded lodges, storied meeting places, beach resorts and modern retreats, have hosted the esteemed and discerning travellers and famous stars from around the world.
Many of our iconic member properties have been integral in the development of cities, had an impact on the course of history or even altered the social fabric. In fact, they are often deemed attractions in and of themselves.
These extraordinary places still exist. One glance from any vantage point can settle even the most restless of souls or draw excitement from even the most staid and seasoned traveler.
Today, Essence is a growth organization. Throughout the Americas, Caribbean, Europe, Africa, Asia and United Arab Emirates you will find Essence Hotels & Resorts.
Building upon our unique strengths and established reputation, we aim to become an unrivalled global presence. As we expand our brand worldwide, we remain committed to our core values by providing experiences that are authentically local, in hotels and resorts of unrivalled presence, with service that is truly engaging.